Esteem Homes

01229 813036

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Customer Care

Making sure you're settled in

Dedicated to Assisting You

At Esteem, we know that buying a new home  is a big step.

That’s why we’re here to help guide you through every part of the buying process with our professional, high-quality service.

After you’ve moved into your new Esteem home, we’ll introduce you to your own Customer Care Manager. 

Our Customer Care team is always ready to help when dealing with any problems you might have in your new Esteem home.

6 Year Structural Warranty

Esteem ensures your home is covered under the 6 Year Structural Warranty.

Our 6-Year Structural Warranty covers major structural defects, ensuring that our clients’ homes are protected against problems that may arise, giving them peace of mind when it matters most.

This warranty also reflects our confidence in the expertise of our construction team, the quality of the materials we use, and the thoroughness of our construction practices.

We strive to deliver homes that are not just built to last, but also embody the comfort, safety, and satisfaction that our customers deserve.

6 Year Structural Warranty

Esteem ensures your home is covered under the 6 Year Structural Warranty.

Our 6-Year Structural Warranty covers major structural defects, ensuring that our clients’ homes are protected against problems that may arise, giving them peace of mind when it matters most.

This warranty also reflects our confidence in the expertise of our construction team, the quality of the materials we use, and the thoroughness of our construction practices.

We strive to deliver homes that are not just built to last, but also embody the comfort, safety, and satisfaction that our customers deserve.

Guiding You Through Your Home

In order to ensure your absolute satisfaction with your new home, we undertake an extensive review and commissioning process. 

This assures that the finish of your home aligns with our rigorous standards.

Prior to your taking possession of your new home, we invite you to a Home Demonstration. During this session, we’ll walk you through all the features of your new property.

Securing Your Total Peace of Mind

Our Customer Care commitment guarantees your peace of mind, extending far beyond your move into your new Esteem home.

We take great pride in our exceptional level of customer satisfaction.

For additional peace of mind, in line with the NHBC home-builder consumer code, Esteem registers each new home with a company equipped to handle any issues needing urgent attention.

Securing Your Total Peace of Mind

Our Customer Care commitment guarantees your peace of mind, extending far beyond your move into your new Esteem home.

We take great pride in our exceptional level of customer satisfaction.

For additional peace of mind, in line with the NHBC home-builder consumer code, Esteem registers each new home with a company equipped to handle any issues needing urgent attention.

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We're building homes in communities across the UK