Esteem Homes

01229 813036

esteem homes logo

Consumer Code For New Homes

Ensuring Excellence in Homeownership

What is the Consumer Code?

The Consumer Code is your friend in the home-buying process. It’s a guidebook that lays out what you can expect from us – making everything clear and straightforward. It helps you know your rights and keeps you well-informed every step of the way, from the first viewing to the day you move in. With the Consumer Code, your journey to a new home is more enjoyable and less stressful.

Consumer Code Process


How Does the Consumer Code Help Me?



Guaranteeing that all essential information about your purchase is disclosed clearly and is readily accessible.


Fair Practices

The Code has strong measures to protect your interests, including mandatory home warranty protection and straightforward complaint procedures.


Ensuring that all advertising is fair and ethical, preventing any misleading information about the property.


Customer Care

The Code mandates superior customer service during your home-buying journey and efficient after-sales services for any necessary repairs and maintenance.


Consumer Code For Home Builders

The Consumer Code for Home Builders is a framework ensuring home builders deliver top-notch service and fair treatment to buyers. It clarifies what buyers can expect from their builder, promotes transparency, and guarantees their rights. From truthful advertising to after-sales care, it simplifies the home-buying process, making it more enjoyable and stress-free. With this Code, Esteem upholds high standards, making home buying a positive experience for everyone.

Start your search today

We're building homes in communities across the UK